Gateway RMA (Warranty) Service Request

Please use the form below to initiate a request for Gateway RMA (Warranty) Parts.

Important: Gateway Warranty Service is only provided for Creighton Faculty, Staff, and Students.

Students: Students are required to bring computer to the Old Gym Computer Center (#34)

If the auto-completed information is inaccurate or incomplete, please go to the Account Management Interface (AMI) and update your information.

* denotes required field

Person Requesting Service:

NetID:

Name:

Department:

Email:

Phone Number:

Gateway Information:

Computer Model:

Serial Number:

Note: Computer serial number should be 10 digits.

Part(s) Description or Number:

Note: If part is a monitor, the part number is required in the description.

Problem Information:

Would you like DoIT Support to install the part?

Description of problems with computer system:

Warning: RMA requests that do not include a description of the problem will not be processed.

Special Instructions:

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